Home / About

About us

Twenty years of shipping, one team

Gold Coast Ecommerce is a small, senior web development team that has been building online stores for more than twenty years - and now builds the AI systems that run alongside them. Based on the Gold Coast, working worldwide.

  • 20+ years in ecommerce
  • Clients worldwide
  • All four major platforms
  • Fixed prices, always

The story

  1. The early 2000s

    Building stores before it was easy

    We started when ecommerce meant hand-built carts, dial-up customers and convincing businesses the internet would matter. The fundamentals we learned then - catalogue structure, checkout psychology, integration plumbing - never stopped being the job.

  2. The platform years

    Magento, Shopify and everything between

    As the platforms matured, we went deep on all of them: enterprise Magento builds, hundreds of Shopify launches, WooCommerce and BigCommerce along the way, plus the ERP and 3PL integrations that make stores actually run. Clients from the Gold Coast to the other side of the world.

  3. Now

    The AI acceleration

    AI tooling changed what a small senior team can deliver - sites in days, custom apps in weeks, automation that used to be enterprise-only. We rebuilt our whole practice around it, without changing the part that matters: experienced people making the judgement calls.

How we work

Four things we refuse to compromise

Fixed prices, in writing

Hourly billing rewards slowness. Every project gets a written quote with a scope, a timeline and a number - and the number on the quote is the number on the invoice.

Senior people, small team

You deal directly with the people doing the work. No account managers relaying messages, no juniors learning on your project.

Plain talk

If an app does the job, we say buy the app. If your platform is wrong, we say move. Advice that costs us work but earns us clients who stay for years.

Support that answers

Stores break on Saturdays and campaigns launch on Mondays. Support means a person who knows your setup, not a ticket number.

Location

Gold Coast address, worldwide clients

You don't need to be on the Gold Coast to work with us - most of our clients aren't, and some we've never met outside a video call. Twenty years of remote delivery means the process doesn't depend on a meeting room: scope calls by phone, progress on staging URLs you can click, and quotes in writing.

If you are local, the coffee's on us.