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Automate & run
Workflow automation
Orders, invoicing, inventory and support running hands-off - built on the tools you already pay for, with error handling that tells a human when something needs one.
- Fixed price per workflow
- Built on your accounts - no lock-in
- Runs in parallel before it takes over
- Alerts a human when it should
order #1847 - new order (shopify)
invoice created .......... xero
3pl notified ............. shippit
customer sms sent ........ eta included
stock check .............. above threshold
humans interrupted: 0
Sound familiar?
The work that shouldn’t need a person
Someone retypes what another system already knows
Orders into accounting, leads into the CRM, timesheets into payroll. If the data exists somewhere, typing it again is the machine’s job.
Things fall through the cracks between apps
The order came in, but the 3PL never heard. The invoice went out, but nobody chased it. Every gap between two systems is a place work goes to die.
End of month is a copy-paste marathon
Reports assembled by hand from four dashboards into one spreadsheet, every single month, by someone with better things to do.
Your "automation" is a person forwarding emails
A human watching an inbox and forwarding attachments to the right place is a workflow - it’s just running on the most expensive hardware you own.
The build
What's included
Priced per workflow, built on your stack, and run in parallel with the manual process until you trust it. The unglamorous parts - errors, edge cases, documentation - are the deliverable.
- Design
Workflow design
The trigger, the steps, the exceptions and the approval points, mapped with the person who does the job today - they know where the bodies are buried.
- Build
Built on your stack
n8n, Zapier or Make where they fit, real code where they don’t. Always in your accounts, so you’re never locked out of your own plumbing.
- Errors
Error handling that finds a human
When a payment bounces or an API times out, the workflow retries, then alerts someone - it never fails silently and never guesses.
- Test
Tested against real mess
Duplicate orders, refunds, weird characters in names, the customer who orders 0 of something - tested with your actual historical data.
- Docs
Documented, not mysterious
Every workflow gets a plain-English page: what it does, when it runs, what to do when it alerts. No haunted machinery.
- Watch
Monitoring & support
Run history, failure alerts and a human (us) on the end of them. Automations are appliances; appliances get serviced.
The standard
Automation that survives contact with reality
Anyone can wire two apps together in a demo. The difference between a demo and something your business depends on is what happens on the bad days - the API outage, the duplicate webhook, the order with no email address.
That’s where we spend the effort. A workflow that runs quietly for a year is the product; the wiring is the easy part.
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Humans stay where judgement lives
Discounts, exceptions, anything customer-facing that needs tact - the workflow queues it for a person instead of pretending to be one.
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Loud failures, not silent ones
The worst automation is one that fails quietly for three weeks. Ours alert on the first anomaly, with enough context to fix it fast.
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Your accounts, your workflows
Everything runs in tools you own and can log into. If we vanished, your workflows wouldn’t - and any developer could pick up the documentation.
How it runs
Parallel first, trusted second
- 1
Pick the workflow
Usually the task your team hates most, or the top item from an automation audit.
- 2
Fixed quote
Scope, edge cases and price in writing. Per workflow, not per hour.
- 3
Build & test
Built in your accounts and tested against real historical data, including the ugly cases.
- 4
Parallel run
The automation runs alongside the manual process until the outputs match and you trust it.
- 5
Cut over & monitor
The human steps out, the monitoring stays on, and the hours come back.
Fair questions
Before you ask
Which tools do you build on?
Whatever fits: n8n (our usual pick - powerful and self-hostable), Zapier and Make where simplicity wins, native integrations inside Shopify and Xero where they exist, and plain code when a workflow outgrows the platforms. The answer is chosen per workflow, not by our preferences.
What happens when an automation breaks?
It retries where that’s safe, then alerts - with the failed item and enough context to act. Nothing is skipped silently, and the manual process is always documented as the fallback. If we’re on support, we usually see the alert before you do.
Is Zapier enough, or do we need something serious?
Zapier is genuinely enough for a lot of workflows, and we’ll happily say so - it’s your subscription, not ours. It stops being enough around complex branching, high volumes or per-task pricing that starts to hurt. That’s when n8n or custom code earns its keep, and we tell you where that line is for your case.
What does a workflow cost?
Each workflow is quoted fixed-price after we map it - simple two-app connections sit at the small end, multi-system flows with approval steps at the larger end. The quote comes with the hours-saved estimate, so the payback period is visible before you say yes.
Are we locked in to you?
No. Everything is built in your accounts, documented in plain English, and standard enough that any developer could maintain it. Lock-in is a business model; it isn’t ours.
Where should we start?
Either with a process automation audit if you want the full ranked picture, or with the single task your team complains about most - that one is usually right. One workflow, delivered and trusted, teaches you more than any roadmap.
Start with one
What’s the task everyone hates?
Tell us the repetitive job, the apps involved and how often it happens. You’ll get a fixed quote with the payback period on it.
0413 997 229- Fixed price per workflow
- Hours-saved estimate with every quote
- Parallel run before anything takes over